Privacy & Policy

Our website respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures followed to ensure the confidentiality of your information. Finally, it defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Therefore, your name and other information related to you will be used in accordance with this Privacy Policy. We will collect information only when necessary or if it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit unless you have an account on the website that you access using a username and password.

Data We Collect:

We may need to collect your information if you wish to place an order for a product from our website.

We collect, store, and process your data to follow up on your purchase, fulfill potential claims, and provide you with our available services. This may include, but is not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card information.

We use the information you provide to process your orders and deliver requested services and information. Additionally, we use it to manage your account, verify online transactions, audit data downloads, identify site visitors, improve site design/content, and customize it for users. We conduct demographic research and send useful or requested information, such as product and service updates, unless you opt out of such communications.

We may share your name and address with a third party for delivery purposes (e.g., courier or supplier).

Order details may be stored but cannot be retrieved directly for security reasons. By logging into your account, you can view your order history and manage your address details. You must keep your login credentials confidential. We are not responsible for misuse of passwords unless it results from our error.

Other Uses of Your Personal Information:

We may use your personal data for surveys and marketing research, based on your consent, for statistical purposes while ensuring full confidentiality. You may opt out at any time. Survey responses are not shared with third parties, and your email address is disclosed only if you choose to participate in competitions. Survey responses are stored separately from your email.

We may send information about us, our websites, products, sales, offers, newsletters, and related content from our group companies or partners. If you do not wish to receive such information, click the “unsubscribe” link in any email. We will stop sending these communications within seven business days (excluding weekends and national/religious holidays) after receiving your request.

We may use anonymized data for purposes such as verifying user locations, tracking site visits or email link clicks, and sharing this non-identifiable data with third parties like publishers. This data does not reveal your identity.

Competitions:

For any competition, we use your data to notify winners and announce our offers. Details about participation terms are available for each competition.

Third Parties and Website Links:

We may share your data with other companies in our group or with agents and contractors to assist in transactions, as outlined in this policy. For example, we may use third parties to deliver products, process payments, conduct statistics and marketing research, or support customer service. We may also share data to prevent fraud or reduce credit risk.

If our company or part of it is sold, we may transfer our databases, including your personal data. Except as stated in this policy, we will not sell or disclose your data to third parties without your prior consent unless required by law.

The website may contain third-party ads or links to other sites. We are not responsible for the privacy policies or content of these external sites or third parties.

Cookies:

Accepting cookies is not required to visit the site. However, the shopping cart and ordering functions require cookies to be enabled.

Cookies are small text files that allow our server to identify your computer as a unique user when visiting specific pages. Your browser stores these files on your hard drive. Cookies may be used to detect your IP address, saving you time when revisiting the site.

We use cookies to enhance your browsing experience (e.g., remembering your identity when modifying your cart) and not for targeted marketing. You can configure your browser to reject cookies, but this may limit your site usage.

Cookies do not contain personal or harmful data. This site uses Google Analytics, a service by Google to analyze web usage. Google Analytics uses cookies to generate usage data, which is transmitted to and stored on servers in the U.S. Google uses this data to evaluate site usage, compile reports, and provide related services. Google may share this data with third parties if required by law or if processing is done on its behalf. Google does not link your IP address with other data it holds.

You can refuse cookies via browser settings, but this may affect full site functionality. By using this site, you consent to Google’s use of your data as described.

Security:

We use appropriate technologies and procedures to prevent unauthorized or illegal access, loss, or destruction of your data. When collecting data via the site, we store it on secure servers with firewalls.

Payment card details are encrypted using SSL (Secure Socket Layer) technology. While we strive to protect your data, we cannot guarantee 100% security. We advise against sending full card details via unencrypted electronic communication.

We implement physical, electronic, and procedural safeguards for data collection, storage, and disclosure. Our security procedures may require identity verification before disclosing personal data. You are responsible for protecting your password and device from unauthorized use.

Customer Rights:

If you are concerned about your data, you have the right to request access to the personal data we hold about you. You may also request corrections to any inaccuracies free of charge. You have the right to ask us at any time to stop using your personal data for direct marketing purposes.